If your reason for buying Hub 2 is controlling an infrared appliance during an internet outage, separate nearby phone control from commands sent while away. They are not the same feature.
Prepare the supported local path
SwitchBot describes a setup for compatible learned infrared remotes that lets its phone app control them within Bluetooth range while Hub 2 is offline. Check the current requirements and complete setup while online. Try a simple command with the phone near the hub, and confirm that the appliance actually responds rather than trusting the app display.
Check the fallback that matters
During a convenient test that will not disrupt other household devices, verify one harmless command near the hub with the internet unavailable. Keep the original remote as a fallback. A passing near-hub test does not prove remote access from outside the home or that another platform can send the same command.
See the manufacturer’s guidance for current requirements. Related: smart home internet outage local control matrix.
